Functional features :
• Reflective trim for increased safety. • YKK zippers. • Dual storm flaps. • Adjustable detachable insulated hood. • Fleece lined adjustable collar • All pockets have waterproof zippers. • Zippered outer shell pockets lined with waterproofed brushed cotton lining. • Inner pockets: map pocket and MP3/Mobile pocket. • Cuffs with Velcro adjustments. • Strategically shaped elongated back. • Adjustable elasticized wind-stopper cord with pulleys at hips and waist line.
Cancelling Orders
If you do purchase anitem by mistake, please contact us immediately. We can only cancel the order beforeit ships, not after it ships.
Shipping
We typically ship outwithin 1-2 business days, but it can take up to 3 days depending on volume oforders during peak times.
If you would like afaster shipping service such as next day or 2-day air please give us a call oremail us your address so we can get you a quote.
We are not liable fordelays that are out of our control, such as weather, delays caused by an issuewith the carrier, disasters, or other unstoppable events.
We are notresponsible for buyer mistakes! Please read the listing before buying and doublecheck your address before submitting your order.
If you have a P.O.Box, please make sure to include your physical address in the notesportion before submitting your order. This will ensure that your order is notdelayed due to an issue with your address.
First class mail isthe slowest service that the post office offers and most of our small itemsthat are under $50 in price are shipped this way. I know eBay likes to throwaround the word “guaranteed” delivery date but first-class mail is never andhas never been guaranteed. It can take anywhere from 2-10 days and during peaktimes (like Christmas) it can take even longer. Please if you need it fastereither select the upgraded shipping or ask us for a quote on faster shipping ifthe listing doesn't show it during the check out screen.
Combined Ordering
Please add all itemsto the "eBay cart" before checking out, this will insure your itemsship together. If you do not do this, we can not guarantee they will be shippedtogether.
Contact us
If you have aquestion about a part or need assistance with an order, click on the"Contact Seller" link in the upper right-hand corner of each listing.Or give us a call M-F 8am-5pm Sat 9am-3pm eastern standard time. Please ask forJulie. Since eBay no longer allows us to display our phone numbers in thelisting, please find our phone number by goggling "Johns Performance ShopCarey OH" and it will bring our number right up.
Returns
Items may be returnedfor exchange or refund within 30 days, after the item is received, unless thespecific listing states otherwise. These listing exceptions will be marked inthe description portion of the listing above in bold red lettering.
-No returns on useditems, including helmets. Wearing a helmet for 1-2 trips then trying to returnit is unacceptable and your return will be rejected if you try to do this.
-No returns on hats,beanies, and facemasks for hygienic purposes.
-Clearance items are final sale, no returns. (Exchangesare accepted on clothing clearance items only see "clearance items"for more information).
-No Returns on large/heavyitems such as ATV/Snowmobile bumpers, angle bars, tire racks, tires, etc. Soplease read the listing and ask any questions before buying.
-Items must be inoriginal condition & packaging with all tags attached.
-Any items that areopened or missing packaging (if the item is in a bag with a hangtag or specialpackaging), missing parts out of the kit (such as screws/nuts/etc.), containsmoke odor, pet hair or anything not in the original new condition will becharged a restock fee.
-Please package allitems with care. If the item is received broken or damaged, due to lack ofpacking, no refund will be given.
-We do NOT pay forreturn shipping. Return shipping is the buyers responsibility.
-We stronglyrecommend using a traceable means of shipment for your returned items as we arenot liable for items lost or damaged in transit.
-Original shippingcharges are non-refundable (when applicable).
CLEARANCE ITEMS
No returns onclearance items, ALL SALES FINAL. Clearance items will be marked"Clearance" in the description in bold red lettering. We lose moneyon every one of these listings especially with the eBay/PayPal fees and thefree shipping so we cannot afford to accept returns on these items.
The only exception tothis would be clearance clothing that can be EXCHANGED ONLY within 14 businessdays of receiving the item for another item. You will be responsible for returnshipping. You must call us or email us to exchange these items. No clearanceexchanges will be done through eBay.
International shipping
International buyers if your package isreturned to us because it was undeliverable, only the purchase price of theitem(s) will be refunded. The cost of shipping will not be refunded toyou.Taxes, duties, brokerage fees, import fees, and customs fees on itemsshipped internationally are the responsibility of the buyer; they are NOTincluded in the sale price.
We will not mark merchandise belowvalue or as "gifts". NO EXCEPTIONS!
International buyers if you would likecombined shipping, please hit the “buy it now” button on all the items youwant. Then wait to pay until I have sent you a combined shipping invoice. IfeBay will not let you, do it that way then go ahead and pay for all the itemsand send me email. I will then send you a refund for combined shipping.
Feedback
If you are not 100% satisfied with yourtransaction, please contact us before leaving feedback or detailed sellerratings.
