You may change your mind and cancel part or all of your order with us at any time up to 14 working days after you receive the item. Purchases made by the buyer will be liable to 15% Handling / Re-stocking Charge. Should you need to return an item, please contact us and we will forward our returns information to you.
Please clearly mark your parcel with your name and eBay ID and contact telephone number. We aim to process your refund via PayPal within 2-3 working days of receiving the goods, providing they are undamaged and in a resalable condition.
BUYER MUST PAY THE RETURN POSTAGE COST.
Any damages must be reported to us within 24 hours for us to raise any claims with our courier. Any claims after 24 hours will be dismissed. We are fully compliant with the Distance Selling regulations.
Important Information:
If you choose to have any product professionally installed and it becomes faulty, We will NOT be held responsible for any labour costs or any damage whatever sort including any recovery charges or transportation costs involving in installing or removing the product from your vehicle during or after the warranty period. Please be rest assured we strive in supplying branded OE quality parts which meet or exceed Industry specification.
We strive to offer a 5 out of 5 star service to all customers!
For any reason you are less than 100% satisfied with your transaction, we would love to hear from you to make it right!
We encourage our customers to contact us with any eBay related enquiries by using the eBay messaging system. We aim to reply to all messages within 24 hours.
Our eBay team is available Monday – Friday between 9am to 5pm.
